Last Updated: April 2, 2025
Nuvo (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform, including our website, mobile app, and related services.
We comply with the California Consumer Privacy Act (CCPA) and other applicable privacy laws.
We collect personal information you provide when using Nuvo, including:
Personal Identifiers: Name, email, phone number, shipping address, billing address
Account Information: Login credentials, preferences, usage behavior
Transaction Data: Payment method, rental history, subscription status
Communication: Messages sent via the platform, dispute resolutions, support inquiries
Device Data: IP address, browser type, OS, device identifiers (collected automatically)
We use your data to:
Process transactions and facilitate rentals
Manage subscriptions and vendor listings
Provide customer support and resolve disputes
Prevent fraud, improve safety, and comply with legal requirements
Analyze usage for product improvement and marketing (with consent)
We do not sell your data to third parties.
We only share data with:
Vendors when you make a booking
Service providers like payment processors (e.g., Stripe)
Legal authorities if required to comply with applicable law or prevent harm
If you are a California resident, you have the right to:
Access the personal data we’ve collected about you
Request deletion of your data
Opt-out of the sale of your personal data (we do not sell data)
Correct inaccurate data
You can exercise your rights by contacting: sales@joinnuvo.com
We will verify your identity before fulfilling requests.
We may use cookies or similar technologies to:
Remember login sessions
Analyze traffic and site performance
Improve user experience
You may disable cookies through your browser settings. Disabling them may limit functionality.
You can update or delete your profile by logging into your account.
We retain data only as long as needed to provide services, fulfill legal obligations, or resolve disputes.
We use secure server infrastructure, encryption, and access controls to protect your information. However, no method of transmission over the Internet is 100% secure.
Our site may link to third-party websites (e.g., vendors, payment providers). We are not responsible for their privacy practices. Please review their policies separately.
Nuvo is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we learn a child has submitted personal information, we will delete it.
We may update this policy from time to time. If we make material changes, we will notify users via email or a notice on our platform.
Last revised: April 2, 2025
For questions, concerns, or privacy requests, contact:
sales@joinnuvo.com
Nuvo